FAQ

A short, memorable name for a page your team uses, like go/handbook or go/oncall. Type it in the address bar and you land on the page behind it. When the page moves, someone updates the /go link once and the name keeps working for everyone.

Link shorteners make public links for marketing — you put yourdomain.com/abc123 on a poster. SlashGo is go/ navigation for your team's internal docs and tools, and only signed-in teammates can open your links. Different job.

Yes, with the Chrome or Firefox extension. It catches go/name in the address bar and redirects to slashgo.io, with no DNS to configure. It also catches a Google or Bing search for go/name, and adds the go name address-bar keyword. See the setup guide.

For typing go/name in the address bar, yes. Without it, slashgo.io/go/name opens the same link in any browser. That's why the link you share when rolling out is your slashgo.io/start/<company> page rather than a /go link: it opens for anyone, on any browser, phones included.

Phone browsers can't run the extension, so typing go/name won't work there. Open slashgo.io/go/name instead: it works in any mobile browser once you've signed in.

Nothing breaks. Free is for teams up to 10, and the 11th person joins normally. Owners and admins see a banner suggesting Pro for $5/mo: a reminder to upgrade, never a block. We never fail an invite to force an upgrade.

Current click counts (total / today / week / month) and trending links are on every tier, including Free. Date-range history charts, 12-month trends, and top-links breakdowns are part of Pro.

At rest, yes — AES-256-GCM, on every plan, with no way to turn it off. Plaintext is only decrypted in memory, when a redirect, your link list, search, export or a link-health check needs it, and never written to disk. (Note: we hold the key — this is encryption at rest, not end-to-end.)

On Team, yes. Everyone can search by name, description, and tags. Searching by the destination URL is a Team feature because URLs are encrypted at rest — that search decrypts your org's links in memory at query time (never to disk), so it's heavier and we gate it.

Chrome and Firefox, both published. Edge runs the Chrome build from the Chrome Web Store; there's no separate Edge listing yet, and no Safari build. One caveat on Firefox: the managed-policy rollout that brands the sign-in page for your company is Chrome-only for now — the Firefox build on AMO predates it. Safari users can still open links as slashgo.io/go/name, which works in any browser.

It's a Team feature an owner enables in Settings → Organization → Workspace governance. Two things are needed: (1) a Workspace super-admin email we delegate read-only directory lookups as, entered in that panel; and (2) a one-time authorization in your Google Admin Console under Security → Access and data control → API controls → Domain-wide delegation — add SlashGo's service-account Client ID — the panel shows it with a copy button — with the single scope https://www.googleapis.com/auth/admin.directory.user.readonly. Once both are in place, flip the toggle. We only ever read user status (suspended/deleted) — never write to your directory, and no SAML. When someone is suspended or removed in Workspace, SlashGo deactivates them here within the hour and reassigns their links to an owner.

Yes. An organization of one is a normal organization, and a personal email address is fine. Pricing is flat per-org, so nothing changes if it stays just you. Teammates can join later by invite — personal email domains never auto-join, by design.

Email us through the contact page.