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FAQ

Questions we keep getting. If yours isn't here, drop us a line.

How is this different from Bitly or Dub?

Those are public-link shorteners — you make yourdomain.com/abc123 and put it on a poster. slashgo is team-scoped go/ navigation for internal docs. Different job.

Does go/ actually resolve in my browser?

Yes — via one of three paths: (1) The Chrome extension intercepts http(s)://go/<slug> and rewrites to slashgo.io. Needs `go` to point somewhere in DNS — usually /etc/hosts or an MDM policy. (2) If that fails, Chrome falls back to a Google search. The extension catches that search URL and redirects. Works without any DNS setup. (3) Omnibox keyword — type `go <slug>` in the address bar. No extension needed.

Do I need the Chrome extension?

No. The omnibox keyword path works without it. Everything else works better with it.

What happens if I hit the 20-teammate Free cap?

The 21st person joins normally. Owners and admins see a banner asking them to upgrade to Pro for $5/mo. We never fail an invite to force an upgrade.

Is analytics gated behind a paid tier?

No. Full daily / weekly / monthly click analytics on every tier, including Free.

Are destination URLs encrypted?

At rest, yes. AES-256. Plaintext is only decrypted at redirect time. The toggle to disable encryption is a Team-tier roadmap item.

Do you have a Firefox / Safari / Edge extension?

Not yet — Chrome only. Firefox and Edge are on the roadmap and reuse the same rules.json.

Does it work with Claude or another MCP client?

Yes. slashgo exposes a signed read-only MCP endpoint via cmdline. Agents can resolve go/ slugs without a user login.

How do I get help?

Email us. Priority support is planned for Team tier (on the waitlist).